Firing customers? That seems a very foreign concept to most business owners who are desperately trying to find new customers and new business. However not firing problem customers is likely costing you huge amounts of time, money and aggravation. The most common tag line is “The customer is always right.” Buts is that always true? Is there a time that the customer is not right? Is there a time that we want to kiss the problem customer goodbye?
Join us for an enlightening conversation where our panel will help us with dealing with problem customers!
Networking and Refreshments 8 – 8:15 AM
Educational Seminar Begins at 8:15 AM
Free for CTC members, $10 for non-members.