For Those You Serve

Tailored Digital Skills Solutions for Human Services & Workforce Organizations

CTIC partners with human service and workforce development organizations to deliver customized digital skills training that empowers clients to access essential services, navigate online tools, and build digital confidence. Our expertise is particularly valuable for organizations serving individuals who may be vulnerable to cyber threats or require digital literacy to engage with online resources, portals, or self-advocacy tools.

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CTIC Offers:

  • Custom Workshops & Instructiondesigned around the needs of the population.
  • Small Group Discussionsfocused on best practices, online safety, and digital self-sufficiency.
  • Session Packagesthat provide structured learning opportunities for clients.

Rather than a one-size-fits-all approach, we work directly with organizations to design impact-driven programming that meets their goals. Contact us to discuss how CTIC can support your clients with digital skills training.

Current Projects

Our active partnerships showcase our ability to deliver effective digital training solutions to organizations supporting vulnerable populations.

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Rapid Digital Upskilling with the Department of Rehabilitative Services (DORS)

CTIC provides 1:1 coaching and credentialing for DORS clients, helping them develop essential technology skills for career success. Through this partnership, we offer:

  • Personalized coaching aligned with career goals.
  • Access to NorthStar Digital Literacy practice tools for independent learning.
  • Proctored assessments for industry-recognized credentials.
  • Customized learning plans and progress tracking.
  • Guidance on articulating digital skills for job applications and career advancement.

Digital Security & Confidence with the Carroll County Sheriff's Office

Through a workshop series and small-group facilitation, CTIC equips older adults with the knowledge and confidence to navigate the digital world securely. Participants develop fundamental digital skills while learning to:

  • Protect personal information and recognize fraud.
  • Engage safely online with confidence.
  • Build secure technology habits for long-term digital independence.
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Let’s Build a Digital Skills Program That Works for Your Clients

CTIC specializes in customized, high-impact training solutions that fit the needs of human service providers and workforce development organizations. Contact us to explore how our expertise can support your organization’s goals.

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Digital Equity Coalition Building

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Strengthening Digital Inclusion Through Collaboration

Technology shapes how people learn, work, and connect. Digital equity coalitions bring together organizations, local governments, and community partners to ensure that technology access, skills, and support systems are available to all—especially those facing barriers to digital inclusion.

CTIC plays a central role in building, supporting, and sustaining these coalitions at both the local and statewide levels, working with partners to expand access to technology, develop digital skills programming, and strengthen community infrastructure.

Digital Equity Coalition Building
Strengthening Digital Inclusion Through Collaboration

Technology shapes how people learn, work, and connect. Digital equity coalitions bring together organizations, local governments, and community partners to ensure that technology access, skills, and support systems are available to all—especially those facing barriers to digital inclusion.

CTIC plays a central role in building, supporting, and sustaining these coalitions at both the local and statewide levels, working with partners to expand access to technology, develop digital skills programming, and strengthen community infrastructure.

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The Carroll Digital Equity Coalition

The Carroll Digital Equity Coalition (CDEC) emerged from a shared effort to distribute 5,000 Chromebooks to underserved Carroll County residents. This initiative brought together local organizations to address not only access to devices but also the digital skills gaps that prevented individuals from using technology effectively to reach personal, professional, and essential services.

Today, the CDEC works to connect local organizations, amplify digital inclusion efforts, and empower communities to achieve digital equity. CTIC provides organizational capacity and strategic coordination to sustain and grow these efforts, ensuring that coalition partners can integrate digital inclusion into their services.

CDEC’s Impact & Ongoing Work

  • Device Access & Digital Training:Distributing devices and delivering essential digital skills instruction.
  • Community Engagement:Organizing events like Tech Fest and securing a Proclamation of Digital Inclusion Week in Carroll County.
  • Capacity Building:Supporting partners in identifying and implementing digital inclusion strategies.
  • State & Local Advocacy:Ensuring digital equity remains a priority in workforce, education, and community programs.
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Maryland Digital Equity Coalition (MDEC) & Statewide Leadership

CTIC extends its leadership beyond Carroll County as a founding member of the Maryland Digital Equity Coalition (MDEC). Working with partners across the state, CTIC contributes to policy discussions, funding strategies, and the development of statewide digital inclusion efforts.

CTIC plays an active role in the MDEC working group, ensuring that best practices, funding opportunities, and technical expertise are shared among organizations working to expand digital access and literacy. This collaboration strengthens Maryland’s approach to digital equity by:

  • Aligning local efforts with state and federal digital inclusion initiatives.
  • Leveraging resources to maximize impact across communities.
  • Providing guidance and strategic support to organizations building digital equity programs.

Join the Digital Equity Movement

Coalition-building fosters long-term digital inclusion solutions. CTIC welcomes organizations, individuals, and community partners to join this work. Becoming part of a coalition means:

  • Connecting with a network of organizations working toward shared digital equity goals.
  • Gaining access to resources, strategies, and funding opportunities.
  • Collaborating to create meaningful, scalable solutions for digital inclusion.

Whether looking to integrate digital inclusion into an organization’s services or actively contribute as an individual or business, CTIC provides the platform and support to make an impact.

Contact us to get involved, join a coalition, or explore partnership opportunities.

CONTACT US
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